Return & Refund Policy

At Glomia, customer satisfaction is important to us. We want you to feel confident when shopping with us. Please review our return and refund policy below.

Returns

We accept returns within 14 days of delivery for eligible items. To qualify for a return, products must be:

• Unused and in original condition
• Returned with original packaging
• Free from damage caused after delivery

Certain items may not be eligible for return, including:

• Digital products and downloadable items
• Personal care or beauty products that have been opened or used
• Final sale or clearance items
• Customized or personalized products

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can assist you quickly.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund. Approved refunds will be issued to your original payment method within 5–10 business days depending on your bank or payment provider.

Shipping fees are non-refundable unless the return is due to our error or a damaged item.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect or damaged.

Order Cancellations

Orders may only be canceled within 12 hours of purchase. Once processing or shipping begins, cancellations may no longer be possible.

Contact Us

For return requests or questions regarding your order, please contact us through our website contact page or customer support email- support@glomia.shop

Thank you for shopping with Glomia.